Booking and payment policy

We accept Visa and MasterCard  for online booking. Customer's personal information is confidential, only  the notification of a transaction result and the customer's e-mail address are received by the Hotel.  Booking confirmation is sent to the customer by the e-mail.

If You wish to cancel your reservation:

• 48 hours prior to arrival - no penalty charges
• 24 hours prior to arrival - 50% of refund is granted  
• "No show" –no refund is granted 

If You have questions, please contact us:

Tel: +38(032)274-68-34

Fax:+38(032)272-20-24

E-mail: info@vintagehotel.com.ua